When issues arise, our technicians act immediately—reducing downtime and ensuring your infrastructure stays running smoothly, 24 hours a day, 7 days a week, 365 days a year.
From racking servers to structured cabling, we handle all physical work with precision and best-practice compliance.
We perform diagnostics, reboots, testing and verification on your behalf—keeping you informed at every step.
Your equipment is handled by vetted professionals following strict security and change-control procedures.
From racking and stacking new hardware to structured cabling, patching, power audits, component swaps, and troubleshooting, our team handles every task with precision and care. Whether it’s a scheduled installation or an urgent incident, we follow your instructions and industry best practices to keep your infrastructure running smoothly.
What Our Intelligent Hands Service Provides
With technicians based close to the UK’s major data centres — and the ability to travel to any facility nationwide — we deliver rapid, dependable on-site support whenever you need it. Our engineers act as an extension of your team, giving you a reliable physical presence without the need to travel.
Cross-Connects, Connectivity & Infrastructure Tasks
We can also arrange, install, and test data centre cross-connects, giving you flexible pathways to carriers, cloud providers, and other tenants within the facility. Alongside this, we perform diagnostics, reboot procedures, cable tracing, port testing, and physical verifications — all documented clearly for your records.
Reliable Support You Can Trust
Every job is carried out securely by vetted professionals who understand the critical nature of your systems. We provide detailed reporting, photo documentation, and confirmation of completed tasks, giving you confidence and visibility over your equipment — even when you can’t be there yourself.
